To help us process your repair accurately and avoid issues:
- If your part tests good and no fault is found, a $100.00 up to $300.00 Bench Test / Diagnostic Fee (Depending on module) may apply instead of the full repair price. This is for the time going through the module testing everything. Some modules are more extensive to test on and that is why the base labor fee can range in price. (Semi trucks and Tractors and some commercial or industrial units are commonly the more complex modules most times)
- Testing time is usually its a 3 to 4 day process in most cases. Especially modules that intermittent issues and not a hard fault. When something completely fails its easier to find the problem. Fees will be applied and adjusted on your invoice to reflect this and I will call you to let you know the cost before hand.
- Please select only the issues you are actually experiencing and describe the symptoms in your own words in the “Describe issues with this module” fields.
- For Vehicles, Scan your vehicle for codes before disconnection of battery or removal of unit. If no codes are present, let us know. Any stored or pending codes help confirm the fault and avoid delays in your repair.
- Selecting the incorrect option here will be corrected on your invoice to the proper amount and will show on your invoice.